After finally getting my phone back from Vodafone, I called Samsung up last Monday about my phone, they sent out a pack which arrived on Wednesday, a pre-paid royal mail special delivery pack free of charge which I sent out back to them on Thursday and today I got a text saying the phone will be delivered to me tomorrow. Checked online to see they actually repaired it and not given me the same line as Vodafone and yup, they have repaired it. Awesome customer service and a really quick turnaround. I am very impressed.