o2 have screwed up my order. Told me last night that I would have it tomorrow. I rang DHL/Yodel today with tracking number as advised to check order had been collected & to arrange with someone to be at home to sign for it. DHL have no record of the parcel. Alarm bells begin to ring.
Back to o2, 10 minute call, to be told that SG2 is completely sold out with new delivery not due until 16 May with back orders will being honoured first. So, may be another week, maybe two before I could get one. Website gives absolutely nothing on availability of stock.
o2 customer services & sales obviously don't talk to each other as one dept said it was in stock & the other say def not. I ended up cancelling the order and will try to get it in a local o2 branch. Really frustrating when businesses like this offer really shoddy service.
Back to o2, 10 minute call, to be told that SG2 is completely sold out with new delivery not due until 16 May with back orders will being honoured first. So, may be another week, maybe two before I could get one. Website gives absolutely nothing on availability of stock.
o2 customer services & sales obviously don't talk to each other as one dept said it was in stock & the other say def not. I ended up cancelling the order and will try to get it in a local o2 branch. Really frustrating when businesses like this offer really shoddy service.