Me: Please can you confirm if I will be able to use 2 SIMs (it doesn't matter even if one has to be e-SIM) in my UK-purchased S21 Ultra 256GB? I can use 2 physical SIMs in my S20+ but I also have option of e-SIM. I find it hard to imagine Samsung would drop e-SIM support. So I imagine and hope I can at least use 1 physical SIM and 1 e-SIM in my S21 Ultra. There is just no mention of it at all on your website though which concerns me.
Samsung: Please be informed that Samsung Galaxy S21 Ultra 5G has Single Sim and no SD Card.
Me: OK. And can I use one physical nano sim and one e-SIM? (digital sim). Like with my S20+?
Samsung: S21 and S21+ are both Hybrid Sim - SIM1+SIM2 or SD Card. You can use nano sim or eSIM.
Me: I can use eSIM with my S21 Ultra?
Samsung: Yes.
Me: And also one physical nano SIM?
Samsung: It has Single Sim only. For S21 Ultra 5G. S21 and S21+ are the one who's Hybrid Sim.
Me: I understand, but I'm asking can I use one physical and one e-SIM in my S21 Ultra? So I can make and take calls (for example) from two different numbers on my S21 Ultra, with nano SIM and e-SIM?
Samsung: No, but on the S21 and S21+ you can do so.
Me: OK that is a shame. Makes no sense whatsoever to remove features from the higher model / more expensive phone. But thank you for confirming. Have a great day.