I'm a bit confused as well myself lol, I made sure to be dead careful when putting the cpu in both times, and the only other exposure I had to it was when I was putting the socket cover back on.
They're so sensitive that even the slightest touch will bent them unlike the old CPU pins which were quite solid.
I'm sorry to say that but in this case you will most likely end up buying new mobo as this in most cases in unfixable.
the mucked up pin is at the same height as the others, but about half the length =(
Surely if the mobo wasn't working when you recieved it then ocuk should refund you or replace the product?
Damn
How does that work, then? I'd think that if it were shorter, it couldn't come up as high?