Virgin Media Discussion Thread

Archer · 1 Nov 2011 at 09:40

Got the installer here now fitting my Tivo and 50meg, hope it's quicker than the dss's, lol!

ChrisD. · 1 Nov 2011 at 10:04

Archer said:
Got the installer here now fitting my Tivo and 50meg, hope it's quicker than the dss's, lol!

I had mine fitted yesterday and my internet has been pathetic since.

Engineer coming this afternoon though.

Archer · 1 Nov 2011 at 11:49

OK so far. Lets hope it stays this way. Been hearing lots of people having problems with VM so hope it's not going to all go wrong.

happy_2008 · 1 Nov 2011 at 12:25

Archer my connection has been solid since its been installed

Also got my cashback yesterday too

Tingtangmakadingdong · 1 Nov 2011 at 13:18

I've just got the 30meg Superhub fitted today and was wondering if there's any recommended settings also is it best to use the hub in modem mode for Xbox etc.

Many thanks guys

Moorron · 1 Nov 2011 at 13:28

Telford was off again last night, has been fine for a week since i last reported problems.

ChrisD. · 1 Nov 2011 at 15:00

MilanoChris said:
I had mine fitted yesterday and my internet has been pathetic since.

Engineer coming this afternoon though.

He thinks the cable between the box and my house is faulty, it's getting replaced next week.

medley · 1 Nov 2011 at 17:36

A friend on mine said hes been offered an upgrade to his connection of 10mb to 30mb free of charge due to his loyal service (been with Virgin for years now) from some guy over the phone. Is that a sign they will be upping other people too? One can only hope

Alex_6n2 · 1 Nov 2011 at 20:33

Awesome.

ChrisD. · 1 Nov 2011 at 21:04

Great, internet has been fine all day and now I'm getting packet loss.

Cable won't be replaced till the 7th December either.

Sp00n · 1 Nov 2011 at 21:11

dss said:
Anyone else in the BN1/Brighton area?!

BN2 here, my speeds are generally ok but packet loss is beyond a joke, I literally cannot game online unless I do it at about 2am - 1pm. Pathetic.

peterattheboro · 1 Nov 2011 at 21:21

TS5 here and it's a joke again. Had internet problems on Sunday night aswell. Trying to play Battlefield 3 and it's just laggy as hell!

Supposed to be 100MB....

ChrisD. · 1 Nov 2011 at 21:31

So it might not just be my cable then? BF3 is unplayable.

Sp00n · 1 Nov 2011 at 21:33

I got six weeks monies credited on my account but I'd rather they kept it and fixed the problem

23rd apparently, here's hoping.

Set up a monitor on think broadband, also check the vm forums for your postcode/area.

matthewhotdude · 2 Nov 2011 at 01:09

Moorron said:
Telford was off again last night, has been fine for a week since i last reported problems.

Fine this end of Telford

TheDean · 2 Nov 2011 at 09:52

NE9 has been pretty much unusable the past week. What irritated me was that when i rung up, on hold for 17mins, the bloke was like "Yeah, problem in your area mate, didn't you know?" :rolleyes:

Sp00n · 2 Nov 2011 at 13:01

FYI this is what over utilisation looks like:

quickshot89 · 2 Nov 2011 at 13:59

TheDean said:
NE9 has been pretty much unusable the past week. What irritated me was that when i rung up, on hold for 17mins, the bloke was like "Yeah, problem in your area mate, didn't you know?"

haha, classic responce

Just for all those in the newcastle area, if you didnt already know, the VM network up here is different to what the rest of the country has. Hence why upgrades and fixes take longer for us

ChrisD. · 2 Nov 2011 at 14:43

Okay, monitor created on that site. Will see what it looks like later on.

ChrisD. · 2 Nov 2011 at 14:57

Don't think it working right, showing all red atm?