Caporegime
- Joined
- 18 Oct 2002
- Posts
- 30,404
Having problems getting through on any chat for Dell, what links have people used? thanks
not to mention, not paying for the alienware brand.
not to mention, not paying for the alienware brand.
Having problems getting through on any chat for Dell, what links have people used? thanks
Wait, you think Samsung brand is a cheap one?They charge quite a lot for their monitors too (Gx series). In regard to g-sync or not in that coming Samsung one, I've seen conflicting info. Some articles say it has it (supposedly info from Samsung's rep), some said nothing about it. I suspect that aside different looks it will be almost identical internally, including G-Sync module, as it's supposed to be certified both for FreeSync Premium Pro and G-Sync Ultimate.
You also have to put up with Samsungs crappy firmware which has been known to be a casue of many issues with the G7 and G9 series.
alienware branded stuff has always demanded more money for their items, a bit like asus rog items.
Yeah that's why I asked on the previous page how people were contacting them. If I go to my order and click help with a order status it says live chat isn't available.Having problems getting through on any chat for Dell, what links have people used? thanks
thanks, think this will be my issueI had that issue in Edge, worked in Chrome though.
Still sitting at confirmed. One can only hope that it gets posted today.Yup it's inevitable at this stage nowIf it still hasn't progressed to production by end of day, 100% guaranteed it'll be pushed back.
Yeah there's no way they can't honour it if people have got theirs delivered for the same price, through the same methods. As said, a lot will kick up a stink if they do, especially the "legit" ones i.e. people who work for said companies that are partners with dell.
Says chat unavailable from the order help page in order status even in Chrome for me
Showing as unavailable for me to, it worked this morning and yesterday via the order details page.thanks, think this will be my issue
Maybe they should sort out their systems to do a better job and they would not be getting so many calls then no? Not like they have not been around for decades..Showing as unavailable for me to, it worked this morning and yesterday via the order details page.
They're probably fed up of everyone asking what's happening with the order.
It hasn’t progressed because they clearly oversold the monitor and don’t have stock to fulfil all the orders. I’m in the same boat but it’s not rocket science lolUnavailable for me too now, infuriating as I was waiting until 16:00 to ask why my order still hasn't progressed!
yes about an hour agoWas that via the web chat?