I am sure all of Gigabyte globally will know about this problem by now ..let us know what they say
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3080 / 3090 / 3070 Gigabyte Eagle Gaming OC & Vision Power Connector Concerns
- Thread starter harney
- Start date
I am sure all of Gigabyte globally will know about this problem by now ..let us know what they say
I saw this in your thread... i am intrigued if its the connectors causing the problem for you.... will know once you have a look
Thank you for letting us know .. is the card not working at all ?
No one really knows ..I did Ask GIGA-man for the serial # cut off point so we could at least ID the problematic cards ...hopefully they will give that info.
Any news on this @GIGA-Man thx
I very much doubt its your psu but you never know .. and the pins look fine on the card and that's a good plan to wait it out until there is good stock and so to get the new connector box .
It may have been said in the other thread of yours ..but have you tried the card in another pc ? or maybe try different pci e power connector out of the psu and cables i assume there is more than 2 ..
Gigabyte rep stated that it only effects early stock. so all cards made going forward will be fixed with the revised power connector box. we are still waiting on which serial numbered cards are effected. hopeful we will get this information.
If you sell it new unopened ..you will make money not take a loss..these are in high demand.
Yeah its hit or miss if people will have a problem with the connector box but the problem is there . My guess is that Gigabyte pulled fixed a lot of the 1st batches. Or that there is not a lot out in the wild yet ..hard to say
Ok ..that's a shame and a little disappointed tbh ..However myself and others need a way to know if where on the old faulty or new fixed block.
I understand that any new cards sent out going forward will be fixed but for me and i guess others there will always be that doubt in the back of there minds.
If HQ is not willing to give you that information then there nothing we can do but to self investigate
I am however very grateful with what help you were able to offer re all this @GIGA-Man
Thx again all for sharing your serial info so far .. i guess where going to have to investigate this ourselves so to work out when the fix was made and which serial numbers apply to this.
So anybody with any of these cards listed on the op with or without problems please post your serial numbers in this thread and state if your card is working ok or have a problem.
Thank you.
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so just to clarify for everyone and any one new here
WK39 & onwards will have the revised block anything WK38 and below is on the old faulty block.
So check your serial number which will start with year 20 then second number is the week.
WK39 & onwards will have the revised block anything WK38 and below is on the old faulty block.
So check your serial number which will start with year 20 then second number is the week.
So tested the first card 3080 Gaming OC, workes fine and the power connectors went in like a charm.
All pins were straight.
I noticed something when I looked at the cables they do not look like the ones I have seen from other cards.
Mine have some kind of shrinkhose on them.
Image:
interesting .. Not sure if the others had heatshrink on them.
thx for updating ..so does the gaming oc only have it then ?? edit and the vision
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All the none AORUS cards did have it, there was some mixed stock in WK38 production which was why I didn't include that as a viable date in my previous post. The image in the above post is a good representation of the old version, here is the new version but it's not easy to see in the cards. We are now testing each card connector 10 times before shipment.
Thank you
so just to clarify for everyone and any one new here
WK39 & onwards will have the revised block
anything WK38 and below is on the old faulty block.
So check your serial number which will start with year 20 then second number is the week.
Hope this helps
I will update the OP with this information
But he have WK38 and told its fine. So ?
Yes some people will have problems others will not on the faulty connectors ..its kind of pot luck if any of the pins ungrimp ..but eventually they will depending how many times you re plug in..
Personally everybody should get there cards revised on onto the new connector block
the dates where confirmed by the rep
Just found this thread but I'm pretty sure the connector on my Week 35 3080 Gaming OC caused this on my power supply...
Ouch sry to see this .. yes this needs some investigating for sure ..Have you contacted Gigabyte yet ?
Also what was the connector on the Gpu like ?
@GIGA-Man might need to see this if you have not already
yes its one of the main reasons why i started the thread over these concerns ..electric current resistance is no joke.
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Welcome to the show .. the reps here can only deal with people in the UK ..Gigabyte are well aware of this problem..so my best advice is contact Gigabyte in the US main web site ..if you have an account with them even better ..
The turnaround here in the UK is quick to get the connector block replaced .so should be the same for the US at a guess ...
But i would make sure to whom you have contact with is to confirm what they will do and how long it will take to get the card back to you with the new block
hope this helps
There was a chap on here ..and took 3 to 4 days turnaround but again that was UK ..
totally agree with you there it is a horrid situation to be in.
Not sure what to advise really ...personally if i had spent good money and then had to send it back with only just getting it .. i would most likely just get a full refund and wait until all this dust settles and see what AMD brings to the table.
I hope you get it resolved
Was on the thread i quote
"It was back with me on the third day. So turn around was quick. It would still be sitting at OC waiting for stock replacement if Gigaman hadn't offered to help."