Faulty Palit GTX 1070?

kobbs85 · 30 Jul 2016 at 13:52

Bishie said:
Presumably you just received the same DPD return label as myself? I hope your collection point is nearer than mine!

I've had one email asking if i have flashed the bios. Heard nothing since my reply.

Dervious · 30 Jul 2016 at 13:53

Rroff said:
That isn't how it works :S

Found another thread as well http://forums.hardwarezone.com.sg/h...ort-problem-palit-sjs-gtx-1070-a-5423391.html don't think this one would have any competitor links being Singapore.

I`ve had a look through that thread, and it doesn't convince me that there is any widespread problems with Palit GTX1070s, and the issue discussed seems to be related to Displayport problems rather than graphical artifacts.

Some more info.....

https://forums.geforce.com/default/...s/-gtx-1070-no-signal-when-using-displayport/

Rroff · 30 Jul 2016 at 13:55

Dervious said:
I`ve had a look through that thread, and it doesn't convince me that there is any widespread problems with Palit GTX1070s, and the issue discussed seems to be related to Displayport problems rather than graphical artifacts.

Some more info.....

https://forums.geforce.com/default/...s/-gtx-1070-no-signal-when-using-displayport/

You can find problem threads for just about anything to be fair if you google enough heh.

Dervious · 30 Jul 2016 at 14:00

Rroff said:
You can find problem threads for just about anything to be fair if you google enough heh.

Exactly.

And a mere mention of a problem seems to put people off buying a product.

When buying products (especially electronic items), I do a bit of research and check to see if there is an issue being reported by a large number of owners. The odd bad review doesn't put me off. Too many people get a faulty product and then (strongly) warn others not to buy it, even when there are lots of satisfied owners of the product. It's a case of "using your loaf" before jumping to conclusions.

V F · 30 Jul 2016 at 14:04

Dervious said:
Tried googling, nothing much found on the subject.

I had never heard of Palit. Not that I look up many manufacturers but decided to until now which I'm quite shocked.

Established in 1988, Palit Microsystems Ltd. is well-known for manufacturing stable, excellent, and innovative graphics accelerators. As one of the top PC components manufacturers, Palit continues to provide top-to-bottom graphics cards with stable and excellent quality to the world. With office in Taipei, logistic center in Hong Kong, factories in Mainland China, and branch office in Germany, Palit has developed a worldwide sales network and cooperated closely with our customers.

Palit is well positioned to maintain an industry leadership due to the vast array of NVIDIA products and on-going development efforts. Palit’s worldwide facilities are ISO 9001 certified. All the Palit PC graphics accelerators and motherboards are with WHQL certification to ensure full compatibility.

------------
Such a shame about ELSA. I remember hearing them going bankrupt back in the day then they came back as a smaller company. ELSA Gladiac cards, those were the days.

Elsa Technology is the name of a computer hardware company. Originally founded in 1980 as ELSA Technology AG, it was a German company manufacturing video cards and other peripherals for Personal Computers. In 2002, the German company filed for bankruptcy while its Taiwanese subsidiary was founded in 2003 as ELSA Technology Inc. Other companies founded when the original ELSA Technology went into bankruptcy were devolo and Lancom Systems GmbH.

Same for Hercules. They were stunning cards back then as well. The 3D Prophet cards.

Hercules Computer Technology, Inc. was formed in 1982 in Hercules, California, by Van Suwannukul and Kevin Jenkins, and was one of the major graphics card companies of the 1980s.

After low sales with InColor, Hercules stopped making its own graphics core and bought graphics chipsets coming from other manufacturers: the company name gradually declined in the 1990s while graphics chipsets firms such as Tseng Labs, S3 Graphics, 3Dfx, nVidia and ATI Technologies became popular, but Hercules sales of graphic cards were still at US$20 million in 1998. Hercules was acquired by ELSA in August 1998 for $8.5m; ELSA also assumed all of Hercules' debts. ELSA entered Chapter 11 bankruptcy the following year, Hercules was closed and the assets were purchased by the French-Canadian based Guillemot Corporation for $1.5m. In 2000, Hercules became the brand name for Guillemot 3D Prophet graphic cards, based on nVIDIA chipsets in 2000, before switching to ATI Technologies in 2002.

In 2000, Guillemot also introduced a new sound card, Game Theater XP, with Hercules brand name, and Hercules gradually became the computer peripherals brand in Guillemot Corporation.

In 2004, Guillemot announced it would cease to produce graphics cards.

Within the Guillemot group, computer peripherals (audio interfaces, speakers, webcams, networking) are designed by Hercules division with Hercules brand, while gaming peripherals are designed by Thrustmaster division with Thrustmaster brand.

In 2010, Hercules manufactures computer speakers, computer DJ controllers, webcams and wireless networking peripherals.

Rroff · 30 Jul 2016 at 14:07

V F said:
I had never heard of Palit.

I've used them (without any issues) in a few builds of cheaper/second systems, etc. as they are often the actual brand of the "own brand" or OEM graphics card that places sell.

V F · 30 Jul 2016 at 14:10

Everytime I say it now I think of the wooden pallets.

Dervious · 30 Jul 2016 at 14:16

I had one of these about 10 years ago.....

http://www.cnet.com/products/palit-radeon-hd-4850-graphics-card-radeon-hd-4850-512-mb-series/

Worked great, but the fan was a bit loud. I "wisely" took the fan off the heatsink and strapped a larger fan to it. Much quieter. The only issue I had was several months later when the cable to the fan detached itself from the power connector (I'd done a bodge job). I was playing a game for a few minutes when all of a sudden there was a burning smell, a bit of smoke and a crackling noise. Within a second or two my PC shut down. I opened the case to find that the heatsink on the GPU was very, very hot, and I could see the loose wire to the fan. New graphics card, I thought.

Several minutes later, after the heatsink had cooled and the power lead to the fan was properly attached, I switched back on. I continued to use that card for nearly a year before selling it to a friend. She continued to use it for a couple of years before I built her a new PC.

melmac · 30 Jul 2016 at 14:17

Rroff said:
Not sure I can link due to potential competitor linkage. Pretty easy to find googling Palit GTX1070 problem or Palit GTX1070 dead though.

Any problems with yours?

I would imagine there would be a few more people posting here if there was a widespread problem.

I hope there isn't. Mine is already late and had freed up the whole weekend to play with it, it would suck if it was faulty after all that waiting!!

Rroff · 30 Jul 2016 at 14:19

None so far - but I've only had it a couple of days and only made moderate use of it.

Bishie · 30 Jul 2016 at 14:30

I've received yet another reply stating that OcUK will arrange for the item to be collected by DPD, which is convenient, however they have estimated a week's turnaround time!

kobbs85 · 30 Jul 2016 at 14:39

Bishie said:
I've received yet another reply stating that OcUK will arrange for the item to be collected by DPD, which is convenient, however they have estimated a week's turnaround time!

Taking mine to a DPD pick up shop later.

Problem / Fault description: Faulty [Corruptions Under 3D Load],
Desired action: Refund

Will put the money towards a different card

Bishie · 30 Jul 2016 at 14:49

I've been on the phone to a representative named Luke, after they arranged for collection at the wrong address. Needless to say, he wasn't very enthusiastic or cooperative. Incidentally, he mentioned that paying the difference for another model is out of the question, and that I'd have to settle for a direct replacement or a refund.

Not happy tbh. I'm now faced with a much longer wait time than anticipated, plus I'm stuck with the exact same model, or a refund to my method of payment, which could take even longer!

Dervious · 30 Jul 2016 at 15:07

Bishie said:
I've been on the phone to a representative named Luke, after they arranged for collection at the wrong address. Needless to say, he wasn't very enthusiastic or cooperative. Incidentally, he mentioned that paying the difference for another model is out of the question, and that I'd have to settle for a direct replacement or a refund.

Not happy tbh. I'm now faced with a much longer wait time than anticipated, plus I'm stuck with the exact same model, or a refund to my method of payment, which could take even longer!

Seems a bit daft not being able to pay the difference for a different model, when you can take the refund then order the different model. I suppose it could be the way their stock/refund system works.

Anyway, if you aren't happy, just take the refund and buy another card (from another supplier if you feel Overclockers haven't provided you with decent service).

Jono8 · 30 Jul 2016 at 15:11

Bishie said:
he mentioned that paying the difference for another model is out of the question, and that I'd have to settle for a direct replacement or a refund.

Just take the refund and order the other model then if you want to do that.

southernorth · 30 Jul 2016 at 15:13

If you're looking elsewhere, seen a few ZOTAC 1070 AMPs for around £398. Obviously not cheap like the Palit, but might actually work. But who knows, you might have just got a bad batch. I assume you would be able to replace your card for another of the same of exact price?

Bishie · 30 Jul 2016 at 15:13

Dervious said:
Seems a bit daft not being able to pay the difference for a different model, when you can take the refund then order the different model. I suppose it could be the way their stock/refund system works.

Anyway, if you aren't happy, just take the refund and buy another card (from another supplier if you feel Overclockers haven't provided you with decent service).

I've paid on credit, which I've partially paid off already. If they agree to a refund after the supposed turnaround of a week, I'd then be looking at up another week before receiving said refund because of my chosen payment method.

OcUK are renowned for going above and beyond, but it seems I'm the exception.

Either way, I plan to leave a review which reflects my experience. It's not been positive thus far, you've got to admit?

Jono8 · 30 Jul 2016 at 15:15

Bishie said:
I've paid on credit, which I've partially paid off already. If they agree to a refund after the supposed turnaround of a week, I'd then be looking at up another week before receiving said refund because of my chosen payment method.

OcUK are renowned for going above and beyond, but it seems I'm the exception.

Either way, I plan to leave a review which reflects my experience. It's not been positive thus far, you've got to admit?

In all honesty, it sounds pretty normal and I don't really see what OCUK are doing wrong here.

If you wanted advance replacements, you should have bought from Amazon as they are one of the very few places that do that sort of thing. Most will expect the item back before replacing/refunding which is fair enough.

I'm sure it will be quicker than two weeks, they are just probably trying to cover themselves in case of delays. Allowing up to 5 days for a refund back to a card is completely normal as well (normally only takes 2 or 3 though).

tommybhoy · 30 Jul 2016 at 15:23

Imo, it's daft for a business the magnitude of OcUK if they aren't going to accommodate him with paying the difference, as he might go elsewhere/change his mind and not buy anything=lost sale/customer, plus he's now getting a negative vibe instead of a positive one.

southernorth · 30 Jul 2016 at 15:24

Jono8 said:
In all honesty, it sounds pretty normal and I don't really see what OCUK are doing wrong here.

If you wanted advance replacements, you should have bought from Amazon as they are one of the very few places that do that sort of thing. Most will expect the item back before replacing/refunding which is fair enough.

I'm sure it will be quicker than two weeks, they are just probably trying to cover themselves in case of delays. Allowing up to 5 days for a refund back to a card is completely normal as well (normally only takes 2 or 3 though).

That is one amazing about amazon, if only they actually had any new GPU's in stock :mad: