Hazro - Any Update?

1st post here after reading this and the HP/dell threads. Thanks to all who have rooted out all these issues and kept us informed.
I'm a freelance graphic designer needing to work on print and web/screen jobs so was interested in what is probably the cheapest (but still well built) standard gamut H-IPS monitor available. I'm also impressed by Hazro's comms through this thread. It's nice to see that they are being pro-active in this.
I am moving from a laptop to a desktop so I don't have a backup monitor, so
a) I needed a monitor right now - no more waiting.
b) Was worried about the return-to-base nature of Hazro's emails.

But the £399 price was too much of a temptation so yesterday I bit the bullet. It's arriving today. Hopefully I'll either receive a monitor without any problems or workaround them until the fix happens. I was really hoping (like many) for a firmware fix, but it's looking unlikely.

Anyway - I'll let you all know how it turns out. Off now to look out for a cheap i1 calibrator on ebay!
 
well, if you are graphic designer the hazro will be useless unless it got the new firmware (doubtful). Also hazro communication have not be great for a lot of us, the only way i am getting information is through this thread.
 
They've been good in getting back to me though, all responses within a day or two. They must have hundreds of enquiries on a daily basis and I'm guessing only a handful of customer services personnel.
 
The HP is a wide gamut monitor. I'm just not confident in being able to calibrate properly for RGB material.

Anyway - I've unpackaged the monitor and the materials are really nice - much better than other monitors I've seen (even at this price). However the Hazro logo on the front is significantly off centre!!! How can they do that. It'll bug me forever, unless I find some way to fix it.

Just fitting everything together now.
 
has anyone else tried hooking up component cables to their monitor? the picture is pretty poor - I think its the same interference problem, hopefully they'll fix that too.
 
I get rid of the green/red/blue pixel snow on my hazro hz24wi in following steps:
1 Turn the computer on (monitor turns on automatically). Now I get huge amounts of pixel snow; sometimes as much that I barely can see what is on the screen.
2 Turn off and on the monitor whilst computer is on.
Now the monitor automatically changes resolution (from 1200x1920) to 1200x1600.
3 Adjust resolution to 1200x1920.
Pixel snow gone.
Crystal clear view.

(I do not touch any cables or do other changes during this procedure and I use dvi-input)

Somewhat tiresome to need repeat this procedure every time one wants to turn on the computer...

I do not believe internal shielding is the solution to the pixel snow phenomena.
I rather believe that it is hardware or software fault.

My monitor suffer from banding problems as well but in comparison (to the pixel snow) it seems like a minor problem right now...
By the way my Hazro logo is slightly right of center which also is a sign of the nonexisting quality control at the Hazro.
 
tryingtimes - once the banding issue gets fixed, I think you'll be delighted. I'm a web designer and it's the best monitor I've worked on. Colours are vibrant and the coating makes the screen look crystal clear. It's incredibly bright, so you'll need to make adjustments to brightness/contrast/RGB values.

And if you're not happy - swap it for the HP. Do you just do web? Hence the need for sRGB?
 
About 60% screen work 40% print. It's very difficult to find a decent description of the different aspects of working with a calibrated wide gamut monitor.
I'm using the monitor right now, and so far I've just knocked contrast down to 20 to make it bearable.
Colours are a bit oversaturated, but I'm a bit surprised by the lack of controls on the monitor itself. I guess I'll turn to the ATI card next.

I have a weird problem though - loads of strange red dots visible in the centre of the screen (they fade out) and are very evenly spaced and feint. I'll try and take a photo tomorrow, but I guess it may be something unsolveable.
 
I sent my HZ24Wi it had a few stuck pixels also the case was not fitted well together, then got a HZ26Wi and had the same issues, sent it back and decided at the time I would not get a Hazro, looked around could not find anything else that looked nice, had low input lag, ended up getting another HZ26Wi this one is perfect accept the banding issue hope the firmware will fix this as it is a nice monitor.
 
tryingtimes said:
I have a weird problem though - loads of strange red dots visible in the centre of the screen (they fade out) and are very evenly spaced and feint. I'll try and take a photo tomorrow, but I guess it may be something unsolveable.
Click to expand...

Ok you might not be delighted. Sounds like you've got a complete duffer there. It could be the shielding problem, but if I would RMA it straight back to Overclockers.

Hazro really have f'ed up on this. OC shouldn't be selling any of these until the problem is fixed. They are knowingly selling faulty stock. It's just not cricket.
 
This issue is weird. I tried to take a photo but it's not easy - I'll try again tomorrow with a tripod and a macro lens.
All the dots are red - they only show up on dark grey or black. They are in an even pattern - a grid about 8 pixels between each dot.
They start at the centre and decrease in intensity towards the side.
I'll deal with OC/Hazro tomorrow - I really do need to migrate onto my desktop PC :(

oh - I also saw the green snow tonight - on a specific part of a website - when you move the window, the snow follows it - very strange.

Can't decide whether to give it another chance or not - I can hardly be bothered to find a replacement.

The other issues are the fact that contrast is now at 0 with no more adjustment possible. It's probably ok - but it would be nice to be able to go lower just to see.
Saturation control is greyed out and I've yet to delve into the ATI software to see if it's easy to adjust there (doesn't appear to be).

Anyway - I'm tired - deal with it in the morning.
 
tryingtimes said:
The other issues are the fact that contrast is now at 0 with no more adjustment possible. It's probably ok - but it would be nice to be able to go lower just to see.
Saturation control is greyed out and I've yet to delve into the ATI software to see if it's easy to adjust there (doesn't appear to be).

Anyway - I'm tired - deal with it in the morning.
Click to expand...

By default the color temp is set to "user" and the default values are very high 95
Try turning these down by an equal amount. This will lower the luminance further
 
hi tryingtimes,

whilst ill be sending my hazro back to hazro to get the banding sorted i have a wonderful monitor aside from that. im very happy.

Regards the brightness: im pretty sensitive to light - i work in a lot of spreadsheets with white backgrounds and overly bright monitors do my head in.

Mrk has some good advice that worked a treat for me:

Go into the colour settings and lower them all uniformly to between 60-70. I set all three on mine to 65.

I then left the brightness and contrast at stock (B: 45, C: 50 i think it was) and the picture was much nicer. Toned down and still really colourfull.

I then knocked the brightness down to 40 and contrast down to 45 and have a picture im really happy with without loosing contrast between white and black.

Dam
 
Not everyone realises that the RGB sliders when moved in uniform provide an excellent luminance control without affecting too much the contrast and brightness :)

After hardware calibration after "visual" adjustments the picture is even better :)

I also received confirmation from Ergotron that they have a new LCD arm model coming out that will support the Hazro's heavyweight footprint. I understand it's due before the year is up so will buy one of those when they are out!

This thing will look killer when extended on an arm especially since it's so low profile without the stand.
 
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Damage Inc and mrk - thanks for the help - I set the temperature to 6500K and then the sliders vanished so I assumed I couldn't adjust them (this part of the menu is very buggy on mine). This time I selected 'Red' anyway and as soon as I hit 'down' the slider re-appeared! Comedy.
I managed to get a photo of the red pixel problem. I'll post it once I convert it from RAW.
Cheers
tt
 
Here's the photo of the problem. As you can see it's a repeating pattern and it's not actual red pixels which are lit - but some kind of small dot in-between. The problem area is about a 8cm circle in the centre of the screen.

hazro_problem.jpg

Apologies for the noisy image, I had to do a reverse-lens macro handheld at ISO 3200!
 
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