Apologies if I re-hash what I’ve said before but just letting you know you are not alone!
I posted a special delivery item last Tuesday that surprisingly made its way through the departing mail centre here in Northern Ireland - I say surprisingly because the previous 2 I posted took a week to even show up on the system.
Anyhow, the aforementioned item only just today arrived at the inbound mail centre. So it looks as though even special deliveries are taking a week minimum.
As for your eBay issue - I posted an item (an expensive one at that, fortunately I paid for the requisite insurance) on 26th November. Went through the motions with Royal Mail who confirmed it was lost and to file my claim. The buyer has since been refunded so I am currently £950 out of pocket.
There’s a slight further twist though. Despite the item sitting at the “we’ve got it stage” i.e. when I dropped it off at the post office for 3 weeks, it inexplicably turned up at the Heathrow Mail Centre last Thursday where it continues to languish. That’s not even the inbound mail centre for the intended recipient
That's an expensive item. These are under 50 for me.
I can understand buyers annoyance. As seller I'm responsible. These were posted well before last dates. And I've had mail arrive from China by royal mail (last leg) in this time.
I suspect they are "stuck" somewhere.
Which means resolution is unlikely before Christmas.
Meh. Not end of the world. But going to be a lot of unhappy people this Christmas.
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