*** Sky TV Cancellation & Negotiation Thread ***

Vanquish-Storm said:
Turns out Sky don't do 12 month offers any more so that was for 10 months then back to full price for 2 months.

They would not budge on that. :(

EDIT: Turns out I can ring back in 9 months and they will see what they can do so not too bad in the end.

Enquired about Sky Q which is the standard £12 extra a month which again is not too bad to get Sky upstairs - only downside is they want £100 for installation.... need to think about that one.
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They do default to 10 but I've pushed them to 12 twice now, for myself and the GFs mum on her behalf.

If they are saying you can renegotiate it 9/10 then it might be ok, I wasn't keen on two months full price.
 
Daaaavvveee said:
Cancellation, make sure you use the "Coming back to Sky" online chat :)
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How do you get to that?

At moment on their site, Sky Q for 2TB box & 1 Mini box is £81.75 + £60 installation fee. Now I can sign up my partner no problem but is there a deal to be had anywhere to get the full package cheaper. We enjoy the movies once in a while, however £18 is a lot and we enjoy the sports but again £18.

We watch the box sets most though so that appears to be £38 a month straight off. We would like it both in living room and in our bedroom.

The 2TB box is mainly cause of the space because we are often playing catch-up with things as we have different shift patterns.

I have already cancelled my Sky as I have been paying £92 for a while now and it's just silly monies for the service.

Edit: Sorry it's an extra £6 for sports in HD so £87.75 for 12 months raising to £92 from there like I am paying now.
 
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Got 50% off for 12 months yesterday from 'coming bk to sky' but i already had the offer in my sky service app. Thats for box sets, movies, spoirts & HD.

^ I've stopped my cancellation on this basis.

SkyQ quoted at £12 per month (multiroom) and £60 for the 2TB box and £40 for the mini - install costs. Happy with this.
 
magicoi said:
Got 50% off for 12 months yesterday from 'coming bk to sky' but i already had the offer in my sky service app. Thats for box sets, movies, spoirts & HD.

^ I've stopped my cancellation on this basis.

SkyQ quoted at £12 per month (multiroom) and £60 for the 2TB box and £40 for the mini - install costs. Happy with this.
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Im sure the 1st mini box used to be free, and then £99 for each additional one.
 
magicoi said:
Got 50% off for 12 months yesterday from 'coming bk to sky' but i already had the offer in my sky service app. Thats for box sets, movies, spoirts & HD.

^ I've stopped my cancellation on this basis.

SkyQ quoted at £12 per month (multiroom) and £60 for the 2TB box and £40 for the mini - install costs. Happy with this.
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How did you get that offer?
I did the coming back to sky chat and got 60% off, I already had the 50% before I cancelled last week.
I have to reinstate the account before they would quote me on sky q so I took the 60% deal then contacted the q team to be told £198 install fee and do you know answer he got, you can gone get ****** I'm not paying that.
 
Getting Sky Q installed in the morning. Managed to get the 2TB box and multi screen on Box Sets package for £27.20 a month, so 60% off.

I had to pay £90 for the boxes with a card payment, but got a £70 credit to my Sky account. Can't complain! :)
 
I've just done web chat to accept the 50% off deal, asked about a new box and they came back with 60% off instead.

Bill down from £80 to £35.60.
 
NeilFawcett said:
Seriously?

You don't consider a 50% deal good enough to accept? :rolleyes:
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50% off for me (since they're unwilling to discount the HD pack) is still over £35 a month - which is more than a Sky Sports month pass. As I only have Sky for sports, to me, that's still expensive. I guess it completely depends on how you use the service.
 
MY now TV voucher arrived this morning. 2.66 per month for the entertainment pack 6 months. I have been hammering the Sky Arts back catalogue some real gems in there I have not seen..Love the classic Albums series and have never Seen the Frank Zappa one!

On Apple TV its a nice slick experience and well worth the money to add to my prime and netflix Plex accounts.
 
Choimaloy75 said:
How did you get that offer?
I did the coming back to sky chat and got 60% off, I already had the 50% before I cancelled last week.
I have to reinstate the account before they would quote me on sky q so I took the 60% deal then contacted the q team to be told £198 install fee and do you know answer he got, you can gone get ****** I'm not paying that.
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I think it's because I didn't have multiroom before so it's likely a new customer deal for multiroom. Sky Web says it's more if you have it when upgrading to Q.

Bloody stupid really!
 
I was only ever offered an initial 20% discount when I rang to cancel (I was actually looking to cancel rather than just blag a better deal). I might have been tempted to keep sky if the deal was right. I'm currently coping fine with FreeSat and Amazon prime.

Went into a branch of a local high street retailer recently, spoke to a NowTV rep who was working in there and he sold me 12 months worth of NowTV entertainment for £20 all in. That's the daughter a little happier.
 
GWillow said:
I'm currently coping fine with FreeSat and Amazon prime.

Went into a branch of a local high street retailer recently, spoke to a NowTV rep who was working in there and he sold me 12 months worth of NowTV entertainment for £20 all in. That's the daughter a little happier.
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Snap

And I thought I got a good deal 16 quid for 6 months !
 
Well after a 20 minute chat on sky I've cancelled my package.
Best offer I got on chat was £15 off for 10 months bringing subscription down to £65

I politely declined the offer. Let's see what comes thorough on offers,
Hope something does otherwise the wife isn't going to be happy, :D
 
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I'm considering cancelling my BT broadband and going with Sky Broadband with the variety pack and HD Sports.

BT just offered me a £1 a week saving when I mentioned I'm considering leaving! No thanks.

What is the best way to go about this to get it at the best price? Sky were offering a £100 voucher but that appears to be £25 now.
 
Robzere31 said:
Well after a 20 minute chat on sky I've cancelled my package.
Best offer I got on chat was £15 off for 10 months bringing subscription down to £65

I politely declined the offer. Let's see what comes thorough on offers,
Hope something does otherwise the wife isn't going to be happy, :D
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Well, didn't take long. 50% off for 12 months offer received with 15 mins of cancellation.
Why can't they just offer this to start with? :confused:

Still have to pay extra for sports HD channels though, again why?
I did enquire about dropping box sets but was told I would lose HD sports if I did this.... :rolleyes:
 
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I was offered an amazing £2.25 off my monthly bill of £83.50. I politely declined and to be honest the Sky agent appeared to be a little embarrassed to be offering me the deal. Within a couple of hours I received the 50% offer on the Service App but am now really considering letting the cancellation go through and seeing if we can "survive" without live football and cricket.
 
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