Cheers.
*** Sky TV Cancellation & Negotiation Thread ***
- Thread starter psd99
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Soldato
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No problem, you can go about your life while chatting. I find it easier to be cheeky on the asks as well over chat
Soldato
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I'm looking to cancel too. Was on live chat for an hour yesterday with nobody picking up so to speak. I've sent an email, but it's almost like a ps5 is easier to get hold than a sky rep. Might ring them during the week, I just don't want to pay for a call.
Received a comeback offer of £22 for Signature plus Netflix, nothing about HD/UHD costs. They have also been trying to call me the last week but I’ve been on the phone when they call and they don’t leave a voicemail. Cant say I miss it and they would probably have to give me signature, Netflix and HD for under £20 for me to bite.
Soldato
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I'm done at the end of the football season (end if May)when my deal runs out, already quit their Fibre.
I used this number last time 08001512747, so free call. Think it was Monday, got through within 10 mins
Soldato
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Cheers, I'm going to give them a week then I'll try it. I bet there's 1 person that works cancellation but loads more for new customers.
I cancelled and the contract ended last night, boxes going back next week. The retention offers were not where I wanted to be, though I suspect some of that was BT Sport.
Signature HD, Sky Sports HD, BT Sport & Netflix best offer was £79.50 a month with a multi room box.
Got internet down to £27 which is fine so renewed for another 18 months.
Signature HD, Sky Sports HD, BT Sport & Netflix best offer was £79.50 a month with a multi room box.
Got internet down to £27 which is fine so renewed for another 18 months.
Soldato
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Got internet down to £27 which is fine so renewed for another 18 months.
Should have cancelled, they'd have offered you £22 P/M.
Should have cancelled, they'd have offered you £22 P/M.
It's in the T's & C's that they can raise TV prices by up to 10%. if they raise your broadband price though you can leave but you need to tell them you're going to leave and then approach another provider.
Soldato
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Tried to cancel sky yesterday, even though I'm not out of contract till the end of April, I can't give notice until the end of March (I wanted to give them 6 weeks notice)
. I said the main issue was cost, we currently pay 35 and she came back with 53
. Then tried to flog me broadband, cba telling her I'm on kcom so good luck with that
.
. I said the main issue was cost, we currently pay 35 and she came back with 53. Then tried to flog me broadband, cba telling her I'm on kcom so good luck with that.
Soldato
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Tried to cancel sky yesterday, even though I'm not out of contract till the end of April, I can't give notice until the end of March (I wanted to give them 6 weeks notice)
Losing customers hand over fist I reckon, suprised they didn't try and flog you one of their **** Tv's.
Soldato
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I got a SMS message saying they missed me and to come back and get Sky Glass.
DELETED
DELETED
Soldato
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Tried to cancel sky yesterday, even though I'm not out of contract till the end of April, I can't give notice until the end of March (I wanted to give them 6 weeks notice)
Great logic there !! "I cant afford £35", "ok, here's your reduced price of £53" idiots !!
Soldato
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Pretty much exactly my train of thought, I'm sure she actually said "how does that sound"
.
I got the same this morning and also deleted.
Soldato
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Pretty much exactly my train of thought, I'm sure she actually said "how does that sound"
But that's a great offer!
It's only a 50% increase!