*** Sky TV Cancellation & Negotiation Thread ***

^^

1. Book new install online with any installation date using all discounts as a new customer
2. Service notice for cancellation of old contract
3. Modify installation date online to suit the date of service cease on the old contract
 
I just got (3 weeks ago) free 78mb fiber BB (was £30), I said I could get a better deal with plus net.

So was offered it free for a year as long as I keep the Phone deal I have in place.

Happy with that
 
MacMiniBoy said:
that doesnt make sense as you have to wait a year to be a new customer dont you?
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Me and the mrs have been new customers for the last seven years :D

I sign up for 12 months - cancel
she signs up for 12 months - cancel
I sign up again (not had sky for 12 months so deemed a new customer)

repeat

We even had one of the engineers give us his friends and family code lol
 
MacMiniBoy said:
but thats not the normal is it?
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"It's based on name of account, not household address. If they're pedantic over the phone, they may check but often that don't happen" - says the Sky sales person in one of the stand when I first 'resigned up' when I told him I am an existing customer.

4 years on, there hasn't been a problem, despite the direct debit still coming from the same account across the 4 years of alternating name sign up.

Only just left them this May as I got a better deal via Plus Net and have now gone FreeSat + Streaming. Still saves more than whatever they offered, with flexibility on my end to leave NowTV when there's nothing good that season.
 
glen8 said:
Me and the mrs have been new customers for the last seven years :D

I sign up for 12 months - cancel
she signs up for 12 months - cancel
I sign up again (not had sky for 12 months so deemed a new customer)

repeat

We even had one of the engineers give us his friends and family code lol
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Assume you just have to put up with a couple of weeks of downtime?

Do you lose your old box each time?
 
MacMiniBoy said:
but thats not the normal is it?
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No, and I hope it never becomes the norm

usually what happens is, over time people cotton on to the huge savings which can be made, and sky stop people exploiting the system

perhaps in the future they will check the name, bank account and address simultaneously, but until that time comes we'll carry on
 
glen8 said:
were lucky as we have an aerial in the loft, so we switch to freeview for a while

unlike virgin the box belongs to you, worth £50 on ebay :D
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So how long are you down for typically between cancellation and the "new customer" coming online?

What does the engineer usually say when they come along with a new box, and see your old one (already wired in & working) there?
 
In my experience the engineer won't give two hoots what your existing setup is. You could even ask him to pair your new viewing card with the old box to maintain recordings etc.
 
I recently rang up to cancel sky in the spare room (daughters old bedroom) and they offered for us to reduce it the amount we paid on the whole bill if we kept it and they said they would move it to another roon for free. I decined but my point is that if you ring up to change something rather than out right cancel then they might offer you something.
 
i called up to cancel earlier

I have 3 boxes (2sky+) get the works apart from Btsport
they offered me 81 quid instead of 98 i declined.

so the operator told me they would cancel 31 days from today, it was obvious they were trying to hit me with an early leaving charge all be it by 4 days so i said no, end the contract on the date i started it, scumbags.

has anyone else here got movies, sports, HD, skygo+ and 2 sky+ boxes and 1 HD box?
how much do you pay?
 
Freakitchen said:
In my experience the engineer won't give two hoots what your existing setup is. You could even ask him to pair your new viewing card with the old box to maintain recordings etc.
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It does seem an unbelievable daft system, where some individuals are quite obviously abusing the system, while other (loyal?) customers basically have to pay for it :rolleyes:

TBH they need to stop this sort of daft abuse, and start offering existing customers loyalty bonuses. eg: Every 5 years, get the year for half price or something.
 
Sky TV

Hey guys!

Is there anyway to get out of a sky contract with (TV)
currently paying about £80 for multiroom and TV+Fiber Pro
And thinking of dropping the TV+Multiroom to try save some pennies..

I'm tied into the contract till Nov 2015

Any help would be great thanks.
 
NeilFawcett said:
It does seem an unbelievable daft system, where some individuals are quite obviously abusing the system, while other (loyal?) customers basically have to pay for it :rolleyes:

TBH they need to stop this sort of daft abuse, and start offering existing customers loyalty bonuses. eg: Every 5 years, get the year for half price or something.
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never gonna happen mate, we were loyal since the days of analogue sky, moved straight to sky digital (signed up at the live 97 event at earls court), then to hd the minute it launched (bought the first 'full' hd tv at the time), and then jumped onto the silly 3d bandwagon. We got zilch, so now thought to hell with it and get as much money knocked off as possible :D

it annoys me that every single sky customer is paying a different amount (goes for virgin customers aswell), but what can you do? abuse the system as much as you can

we were paying a silly amount one year, no idea how we managed it but basically got a free 2tb box, free 500gb for the bedroom, unlimited internet, phone, weekend and evening calls, every sky channel for about £20 a month :eek: think that was a combination of luck, a dippy customer service agent, and some voucher code I managed to nab off avf

the days of me ever paying the full amount are well and truly over

p.s. I sleep like a baby at night
 
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