Soldato
Have you considered an apprenticeship scheme for it? but pay a decent salary?
***There are jobs here***
- Thread starter Mr Jones
- Start date
I have. But I think I can offer a better experience with "on the job" training and the successful person will eventually be a major cog in the IT department. Also, Everyone we have interviewed or received applications from using traditional methods have been, well lets say, below par. Example, on one CV when listing his education history he even included his playschool name and years he attended. I dread to think what skills he learnt. Another has no experience and states "Working in IT isn't my primary goal in life, I would much prefer to be a DJ".. On his CV.. no, really.
Soldato
yeah I'm getting that a lot with our place, dole dossers applying for jobs because they have to and don't really want them.
I'm not even supposed to be dealing with recruitment but because i'm the IT guy anything about the internet i end up doing including job adverts.
Do you have a local facebook page for the area? always good to ask on there if anyone has an interest in IT. There is always someone that knows someone...
It sounds like a good job and if it was local to me i'd be going for it, sounds more professional than my place, proper training and management instead of just being ignored and cracking on with it and filling in my knowledge gaps as I go along.
I'm not even supposed to be dealing with recruitment but because i'm the IT guy anything about the internet i end up doing including job adverts.
Do you have a local facebook page for the area? always good to ask on there if anyone has an interest in IT. There is always someone that knows someone...
It sounds like a good job and if it was local to me i'd be going for it, sounds more professional than my place, proper training and management instead of just being ignored and cracking on with it and filling in my knowledge gaps as I go along.
Soldato
That actually looks like a decent job, I've been looking for something similar to that. While I am in Essex I just had a look and that's a bit too far out for me 
. I might know a few people closer to the area who could be interested, I'll let them know about it.
. I might know a few people closer to the area who could be interested, I'll let them know about it.That actually looks like a decent job, I've been looking for something similar to that. While I am in Essex I just had a look and that's a bit too far out for me
As much as it may seem I'm "bigging it up" a bit, it really would be the perfect entry level job for someone keen on starting a career in IT. It's exactly what I would have wanted 23 years ago when I started out. The type of company we are is also a bit "out of the norm", but that just adds to the interest of the role. Very relaxed office as well, jeans and T shirts are the order of the day! Also, I know some companies say it, but we really are equal opportunities and don't care about gender, disabilities, race or religion, we just want the best person for the job!
The pay will initially be quite low, but we are a true meritocracy so the harder you work and prove yourself the more you can expect to earn come payrise time.
It would be great if you do know someone who may be interested.. Thanks.
Soldato
why couldn't you be based closer to Wales, I would have loved to apply for it 
With only a year's worth of IT experience from 3 agency jobs, This would have been perfect for me to finally get on the IT Career ladder.
With only a year's worth of IT experience from 3 agency jobs, This would have been perfect for me to finally get on the IT Career ladder.
Last edited:
A position has come up in my team; it's a great job with a nice bunch of people.
https://www.jobs.nhs.uk/xi/vacancy/959e42d71ae3bac91ae2bcd7b231acc1/?vac_ref=914392402
https://www.jobs.nhs.uk/xi/vacancy/959e42d71ae3bac91ae2bcd7b231acc1/?vac_ref=914392402
My sister works for this company, and if I were qualified it's definitely the kind of place I would want to work (what they're working on is pretty cool). Apparently there are a few ocukers working there already.
Anyway, they have loads of vacancies in a lot of different capacities (project manager, graphic design, lots of software dev and engineer roles) based in Bristol near the train station and also in the states.
Check them out
http://www.ultrahaptics.com/careers/
Anyway, they have loads of vacancies in a lot of different capacities (project manager, graphic design, lots of software dev and engineer roles) based in Bristol near the train station and also in the states.
Check them out
http://www.ultrahaptics.com/careers/
Oh yeah, there is an incentive in place so if you mention her name (Victoria) that would help her out as well.
Associate
Any Manchester / Home based roles that anyone knows of for Reporting Analysis / Business Analysis work?
Ideally over 21k wage wise.
If you know of anything or are starting to look drop me a trust and I can send you my CV etc
Looking for something soonish to put my notice in at my current role once sorted.
Reason for looking - New Challange wanted, I've been here for 13 years in varying roles and I'd like to push myself further
Ideally over 21k wage wise.
If you know of anything or are starting to look drop me a trust and I can send you my CV etc
Looking for something soonish to put my notice in at my current role once sorted.
Reason for looking - New Challange wanted, I've been here for 13 years in varying roles and I'd like to push myself further
GCI are recruiting
The company I work for currently has a number of vacancies.
In particular relevance to the members of this forum are two positions in our Salford office:
I'll post the job descriptions in spoilers below.
Project Manager based in either Wakefield/Salford. Job description below.
For the legally minded we are also recruiting for:
All the jobs are listed on our career website here
The company I work for currently has a number of vacancies.
In particular relevance to the members of this forum are two positions in our Salford office:
- IT Operations Engineer x2
- IT Operations Executive
I'll post the job descriptions in spoilers below.
IT Operations Engineer
Reporting to the IT Operations Team Leader, the IT Operations Engineer will be responsible for supporting the Cloud Services offered to our Partners and Customers.
The IT Operations Engineer will also be expected to successfully manage and resolve escalated cases from other support teams, to troubleshoot system issues and escalate if required to the appropriate teams or third parties.
This role will demand a high degree of commitment to ensuring the up time, performance and availability of GCI services, in order meet or exceed our commitment to the customer. This will be achieved through operational support, maintenance, monitoring and security of Hyper-V, Windows Server/Datacentre, virtual networking, virtual storage and backup. Some exposure to managing physical hardware of storage and compute may be required from time to time.
This is a highly operational role, focusing on proactive operational activities and responsibility of ensuring incidents are managed to resolution whilst keeping the partner or customer informed at all times.
Typically, the role is scheduled on a two shift rotation between the hours of 8am and 6pm and contains an on call rota.
Duties and Responsibilities:
Person Specification:
Qualification Certifications Needed - Essential
Previous Experience - Desirable
Reporting to the IT Operations Team Leader, the IT Operations Engineer will be responsible for supporting the Cloud Services offered to our Partners and Customers.
The IT Operations Engineer will also be expected to successfully manage and resolve escalated cases from other support teams, to troubleshoot system issues and escalate if required to the appropriate teams or third parties.
This role will demand a high degree of commitment to ensuring the up time, performance and availability of GCI services, in order meet or exceed our commitment to the customer. This will be achieved through operational support, maintenance, monitoring and security of Hyper-V, Windows Server/Datacentre, virtual networking, virtual storage and backup. Some exposure to managing physical hardware of storage and compute may be required from time to time.
This is a highly operational role, focusing on proactive operational activities and responsibility of ensuring incidents are managed to resolution whilst keeping the partner or customer informed at all times.
Typically, the role is scheduled on a two shift rotation between the hours of 8am and 6pm and contains an on call rota.
Duties and Responsibilities:
- Assist in the delivery of availability SLAs on systems and services to include support of Antivirus, application and systems patching to mitigate security risks to service.
- Actively monitor systems through Microsoft Systems Centre Operations Manager (SCOM) or other tools. Investigate, resolve or escalate issues and trends in system alerting to minimise systems downtime.
- Adhere to the Change Control system, seeking authorisation for any changes that may impact systems availability, security or capacity in advance of the change.
- Provide out of hours support as part of the on-call systems engineer rota.
- Provide technical inputs and data for monthly service reporting and internal company communications as requested.
- Understand data and virtual machine backup technologies and associated restoration.
- Perform daily/weekly/monthly operational checks and maintenance to proactively ensure the high availability of GCI services.
- Achieve and maintain availability and performance SLAs on systems and services to include:
- Best practice management and configuration of systems and services using appropriate tools, techniques and process
- Anti-virus, application and systems patching to mitigate security risks to service
- System backups to ensure disaster recovery capability and protection of customer data
- Root cause analysis of issues within Problem Management to minimise the impact of known errors, repeat incidents and monitoring trends
- Measurement and planning of systems capacity for best performance and efficiency (in conjunction with the Hosting Infrastructure team)
- Investigate, resolve or escalate issues and trends in system alerting to minimise systems downtime
Person Specification:
Qualification Certifications Needed - Essential
- MCSA Windows Server 2008/2012 (or working towards)
- Degree level education/ equivalent experience
- MCSE Server / Private Cloud
- Commercial experience supporting Microsoft Infrastructure technologies (e.g. Hyper-V, SharePoint, Windows Server, SQL), including a working knowledge of Microsoft Active Directory.
- Build of virtual machine environments.
- Competent level of technical ability with a solid grounding in IT principles, in particular IT operations (managing systems monitoring and maintenance e.g. Systems Centre).
- Experience of creating standard documentation including technical project, architecture and processes.
- Experience of directly supporting and managing customers; Understands the impact of Customer Service on Customer Satisfaction (Incident, Problem & Change).
- Competent technical problem solving ability and effective time-management practices (for example, simple project management).
- Foundation understanding of networking technologies and principles, for example, routers, VLANs, VPNs and firewalls.
- Knowledge and active use of key ITIL principles (Incident, Problem, Change & Configuration).
- Powershell fundamentals.
- Knowledge of standard IT security principles within a server environment
Previous Experience - Desirable
- Advance Powershell experience an advantage.
- Time management under pressure – delivery of deadlines by effectively managing priorities and workload.
- Technical project delivery.
- Linux experience, particularly, CentOS and Ubuntu.
- Technical build experience in Microsoft SharePoint, Exchange, SQL and/or CRM.
- Knowledge of Hosting/Cloud services.
- Maintaining security to IL3 government standards
IT Operations Executive
Reporting to the Head of Service, the IT Operations Executive’s primary purpose is to provide a professional, efficient and timely service which exceeds our internal and external customer's expectations. This will include post sale support to existing customers with additional activities for supporting associated ITIL processes such as Incident Management, Problem Management & Change Management.
The IT Operations Executive will also be required to drive high customer satisfaction with the GCI Service, (CSAT ranking and NPS), ensure that all queries (whether they be technical, operational or commercial) are acknowledged, directed and closed within SLA and internal KPIs and support the generation of Incident notifications and communications within a timely manner
Typically, the role is scheduled on a two shift rotation between the hours of 8am and 6pm.
Key activities:
Provide a single point of contact for the reporting of technical incidents and enquiries.
Where necessary, provide remote support for our hosted client applications on desktop/ server operating systems including Outlook, Entourage, and Dynamics CRM for Outlook.
Monitor the relevant IT Service Management system (Autotask) and email work queues for any service requests that require technical assistance for all GCI Hosting products and services.
Monitor and proactively resolve issues relating to dedicated customer environments (Windows 2008, 2008 R2, 2012 servers using System Centre Virtual Machine Manager 2012 R2, Managed network firewalls).
Prioritise technical support requests based on impact & urgency to customer business and in line with GCI SLA response times.
Achieve both team and individual targets in relation to productivity and quality.
Take ownership of support request assigned for the full duration of the incident lifecycle.
Keep the customer informed of resolution \ workaround progress during the incident lifecycle.
Engender confidence that requests will not be ignored or lost.
Provide assistance with pre-sale/post sale technical enquiries.
Escalate externally to key personnel where the problem is severe.
Design and maintain product documentation, user guides and knowledge base.
Produce and provide appropriate reports to the Line Manager as and when necessary.
Assist other departments with support enquiries and testing equipment.
Keep up to date with the Company’s and competitor’s technical product offerings anddevelopments in the IT / Data / Cloud industry.
Provide training advice / support to both internal and external customers.
Provide out of hours support when required.
Person Specification:
Qualification/Certificate Needed – Essential
- HNC or equivalent in IT, Business Studies or relevant subject.
Qualification/Certificate Needed – Desirable
- Relevant Microsoft Qualifications
- ITIL v3 Foundation certification
Previous Experience – Essential
Telephone based diagnostics
Troubleshooting around Microsoft Server products
Excellent interpersonal and communication skills
Experience of handling multiple tasks and responsibilities in a pressurised environment
Experience of working in a fast paced Service Desk or support role
Previous Experience – Desirable
Understanding of Network fundamentals - OSI Model Concepts, TCP/IP
Experience with Microsoft Lync 2010 or Skype for Business, Microsoft O365, Microsoft Azure, Exchange 2007 upwards, Dynamics CRM 2011, Office SharePoint Server 2007 upwards. Hosted Desktop services and Infrastructure as a Service.
Understanding of relational databases – Microsoft SQL 2008 upwards
System Centre 2012 management components e.g. SCCM; SCVMM
Reporting to the Head of Service, the IT Operations Executive’s primary purpose is to provide a professional, efficient and timely service which exceeds our internal and external customer's expectations. This will include post sale support to existing customers with additional activities for supporting associated ITIL processes such as Incident Management, Problem Management & Change Management.
The IT Operations Executive will also be required to drive high customer satisfaction with the GCI Service, (CSAT ranking and NPS), ensure that all queries (whether they be technical, operational or commercial) are acknowledged, directed and closed within SLA and internal KPIs and support the generation of Incident notifications and communications within a timely manner
Typically, the role is scheduled on a two shift rotation between the hours of 8am and 6pm.
Key activities:
Provide a single point of contact for the reporting of technical incidents and enquiries.
Where necessary, provide remote support for our hosted client applications on desktop/ server operating systems including Outlook, Entourage, and Dynamics CRM for Outlook.
Monitor the relevant IT Service Management system (Autotask) and email work queues for any service requests that require technical assistance for all GCI Hosting products and services.
Monitor and proactively resolve issues relating to dedicated customer environments (Windows 2008, 2008 R2, 2012 servers using System Centre Virtual Machine Manager 2012 R2, Managed network firewalls).
Prioritise technical support requests based on impact & urgency to customer business and in line with GCI SLA response times.
Achieve both team and individual targets in relation to productivity and quality.
Take ownership of support request assigned for the full duration of the incident lifecycle.
Keep the customer informed of resolution \ workaround progress during the incident lifecycle.
Engender confidence that requests will not be ignored or lost.
Provide assistance with pre-sale/post sale technical enquiries.
Escalate externally to key personnel where the problem is severe.
Design and maintain product documentation, user guides and knowledge base.
Produce and provide appropriate reports to the Line Manager as and when necessary.
Assist other departments with support enquiries and testing equipment.
Keep up to date with the Company’s and competitor’s technical product offerings anddevelopments in the IT / Data / Cloud industry.
Provide training advice / support to both internal and external customers.
Provide out of hours support when required.
Person Specification:
Qualification/Certificate Needed – Essential
- HNC or equivalent in IT, Business Studies or relevant subject.
Qualification/Certificate Needed – Desirable
- Relevant Microsoft Qualifications
- ITIL v3 Foundation certification
Previous Experience – Essential
Telephone based diagnostics
Troubleshooting around Microsoft Server products
Excellent interpersonal and communication skills
Experience of handling multiple tasks and responsibilities in a pressurised environment
Experience of working in a fast paced Service Desk or support role
Previous Experience – Desirable
Understanding of Network fundamentals - OSI Model Concepts, TCP/IP
Experience with Microsoft Lync 2010 or Skype for Business, Microsoft O365, Microsoft Azure, Exchange 2007 upwards, Dynamics CRM 2011, Office SharePoint Server 2007 upwards. Hosted Desktop services and Infrastructure as a Service.
Understanding of relational databases – Microsoft SQL 2008 upwards
System Centre 2012 management components e.g. SCCM; SCVMM
Project Manager based in either Wakefield/Salford. Job description below.
Project Manager
Role Summary:
The Project Manager will be responsible for the scoping of projects and ensuring the delivery of a cross functional programme of work within the GCI business portfolio in accordance with Prince 2 methodology.
The Project Manager must ensure that all contractual commitments are delivered against and that the in line with GCI values that all customer service expectations are exceeded wherever possible to time, cost and quality of service provided. A customer centric culture is paramount within the Project Management team.
The Project Manager will be expected to support the Service Transition Manager in the following areas:
• Service Level Management
• Capacity Management
• Contingency Planning
• 3rd party management
• Cost management
Project Managers are responsible for the end to end project life-cycle and management of communications, documentation, project metrics, quality, risk and governance. They will perform against agreed Key Performance Indicators (KPIs), Operational Level Agreements (OLAs) and Service Level Agreements (SLAs).
Person Specification:
• Previous experience of managing multiple, complex projects in accordance with Prince 2 methodology and the ITIL framework in a fast paced Service Provider environment is essential.
• Working knowledge of Prince 2 at Practitioner level and ITIL at Foundation level essential.
• An understanding of IT and Telecommunications is advantageous
• Knowledge of Microsoft Projects, Word, Excel and PowerPoint are essential
• Able to develop and maintain effective relationships with stakeholders within the business at all levels.
• Plans ahead and establishes appropriate courses of action to achieve objectives.
• Monitors performance against targets and determines appropriate actions to ensure the necessary corrective action is taken.
• Is well organised and able to multi task effectively.
• Ensures deadlines are met and requests for information/support are provided within the agreed timescales.
• Prioritises effectively to ensure work is completed on time
• Sets achievable customer expectations and ensures commitments to customers are met
• Is comfortable operating within an environment of changing priorities and is able to remain focused on continual improvement.
• Responds well to changing priorities and demonstrates personal involvement in new activities
Role Summary:
The Project Manager will be responsible for the scoping of projects and ensuring the delivery of a cross functional programme of work within the GCI business portfolio in accordance with Prince 2 methodology.
The Project Manager must ensure that all contractual commitments are delivered against and that the in line with GCI values that all customer service expectations are exceeded wherever possible to time, cost and quality of service provided. A customer centric culture is paramount within the Project Management team.
The Project Manager will be expected to support the Service Transition Manager in the following areas:
• Service Level Management
• Capacity Management
• Contingency Planning
• 3rd party management
• Cost management
Project Managers are responsible for the end to end project life-cycle and management of communications, documentation, project metrics, quality, risk and governance. They will perform against agreed Key Performance Indicators (KPIs), Operational Level Agreements (OLAs) and Service Level Agreements (SLAs).
Person Specification:
• Previous experience of managing multiple, complex projects in accordance with Prince 2 methodology and the ITIL framework in a fast paced Service Provider environment is essential.
• Working knowledge of Prince 2 at Practitioner level and ITIL at Foundation level essential.
• An understanding of IT and Telecommunications is advantageous
• Knowledge of Microsoft Projects, Word, Excel and PowerPoint are essential
• Able to develop and maintain effective relationships with stakeholders within the business at all levels.
• Plans ahead and establishes appropriate courses of action to achieve objectives.
• Monitors performance against targets and determines appropriate actions to ensure the necessary corrective action is taken.
• Is well organised and able to multi task effectively.
• Ensures deadlines are met and requests for information/support are provided within the agreed timescales.
• Prioritises effectively to ensure work is completed on time
• Sets achievable customer expectations and ensures commitments to customers are met
• Is comfortable operating within an environment of changing priorities and is able to remain focused on continual improvement.
• Responds well to changing priorities and demonstrates personal involvement in new activities
For the legally minded we are also recruiting for:
- In-House Legal Officer
- Commercial Contracts Officer
All the jobs are listed on our career website here
Last edited:
Soldato
Removed
Last edited:
Soldato
I'm currently looking for a mid-level network engineer based in the Portsmouth/Southampton area. Ideally looking for someone around the CCNP level (or equivalent knowledge/experience). Knowledge of Cisco telephony or any Juniper/Palo Alto/Check Point firewalls would be an advantage.
You must be able to obtain SC clearance to be successful.
I'm quite happy to discuss the role, so feel free to reach out via trust if you have any questions.
You must be able to obtain SC clearance to be successful.
I'm quite happy to discuss the role, so feel free to reach out via trust if you have any questions.
I'm still hiring - one mid/senior space left for the following role:
https://mancareers.resourcesolutions.com/gold/iapply/index.cfm?event=jobs.detail&jobid=898410
https://mancareers.resourcesolutions.com/gold/iapply/index.cfm?event=jobs.detail&jobid=898410
I need 20+ consultants.
If you know anything of any Atlassian tools and want a change then think about these roles. You can work from anywhere in the world if you've got the skills:
https://www.linkedin.com/jobs/adaptavist-jobs?country=gb
If you don't know the Atlassian tools but have consultative skills and can make it to London on 4th March then apply anyway and we'll probably invite you down on that day to drink some beer, have some pizza and get to know each other to see if we can work something out.
If you know anything of any Atlassian tools and want a change then think about these roles. You can work from anywhere in the world if you've got the skills:
https://www.linkedin.com/jobs/adaptavist-jobs?country=gb
If you don't know the Atlassian tools but have consultative skills and can make it to London on 4th March then apply anyway and we'll probably invite you down on that day to drink some beer, have some pizza and get to know each other to see if we can work something out.